Ray Taylor Ray Taylor's Profile Page

Ray Taylor Ray Taylor

0 Course Enrolled • 0 Course Completed

Biography

Certification Service-Cloud-Consultant Exam Infor & New Service-Cloud-Consultant Mock Test

BONUS!!! Download part of VCETorrent Service-Cloud-Consultant dumps for free: https://drive.google.com/open?id=1NGfgx0njiNtHnPWA4RZ3iMhXqRpcJ3p7

The existence of our Service-Cloud-Consultant learning guide is regarded as in favor of your efficiency of passing the Service-Cloud-Consultant exam. At the same time, our company is becoming increasingly obvious degree of helping the exam candidates with passing rate up to 98 to 100 percent. All our behaviors are aiming squarely at improving your chance of success. We are trying to developing our quality of the Service-Cloud-Consultant Exam Questions all the time and perfecting every detail of our service on the Service-Cloud-Consultant training engine.

It can be difficult to prepare for the Salesforce Service-Cloud-Consultant exam successfully, but with actual and updated Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) exam questions, it can be much simpler. The difference between successful and failed Service-Cloud-Consultant Certification Exam attempts can be determined by studying with real Service-Cloud-Consultant exam questions.

>> Certification Service-Cloud-Consultant Exam Infor <<

New Service-Cloud-Consultant Mock Test - Service-Cloud-Consultant Exam Online

It doesn't matter if it is the first time you participate in the c online training or if you prepare this exam for some time. It is a simple and smart way to prepare the Service-Cloud-Consultant practice exam with our latest learning materials. There are free demo and valid questions and answers in our Service-Cloud-Consultant Pass Guide. If you spend some time and pay attention to Service-Cloud-Consultant test answers, there is no reason to not pass test and get the certification.

Salesforce Certified Service cloud consultant Sample Questions (Q156-Q161):

NEW QUESTION # 156
Which approach should a consultant use to ensure that Lightning Knowledge searches only display articles for a service agent's product specialization?

A. Create a permission set for each record type. Assign permissions to service agents.
B. Create an article action for each record type. Assign record types to service agents.
C. Create a data category for each product. Assign data categories to service agents.

Answer: C

Explanation:
Creating a data category for each product and assigning these categories to service agents based on their product specialization ensures that agents only see relevant articles during Lightning Knowledge searches.
This approach streamlines access to information and enhances support efficiency for specific product lines.

NEW QUESTION # 157
Cloud Kicks pride support to customers across the workd and uses the Lightning experince. Service agents have a set of common responses. Managers would like to consilidate the responses as Quick Text, translate them to multiple languages and share them to the correct groups of service agents.
What should a consultant recommend to meet the requirements?

A. Share the Folder with Quick text for each language.
B. Share each Quick Text individually to Public Groups.
C. Set the Organization-Wide default to Public Ready Only.
D. Use translation Workbech to localize each Quick Text.

Answer: A

Explanation:
Explanation
Sharing the Folder with Quick Text for each language is the recommended solution to meet the requirements, because it allows CK to consolidate, translate, and share the common responses as Quick Text. Quick Text is a feature that enables service agents to insert predefined messages, such as greetings, answers, or closing statements, into emails, chats, tasks, events, and more. Quick Text can be organized into folders and shared with different groups of users based on their language or role. Quick Text can also be translated into multiple languages using Translation Workbench or a third-party service. Verified References: : Quick Text Overview :: Share Quick Text Using a Folder in Lightning Experience : : Translate Quick Text

NEW QUESTION # 158
Milestones can be added to which two Object types?
Choose 2 answers

A. Case
B. Account
C. Last
D. Work Order

Answer: A,D

Explanation:
Explanation
These are two object types that milestones can be added to. Milestones are time-dependent actions that need to be completed within a certain period to achieve service level agreements (SLAs). Milestones can be added to work orders or cases using entitlement processes, which are timelines that include multiple milestones for each work order or case. Verified References: :
https://help.salesforce.com/s/articleView?id=sf.entitlements_milestones_overview.htm&type=5 :
https://help.salesforce.com/s/articleView?id=sf.entitlements_process_overview.htm&type=5

NEW QUESTION # 159
Universal Containers has implemented Service Cloud. The company needs key performance indicators (KPIs) to ensure that its customer support center is profitable.
Which metric should a consultant use to help executive management understand support center costs?

A. All Cases by Customer
B. Case Resolution Time
C. All Open Cases by Priority

Answer: B

Explanation:
Case Resolution Time is a critical KPI for understanding support center costs. It measures the average time taken to resolve customer cases, directly impacting labor costs and resource allocation. By monitoring and optimizing Case Resolution Time, executive management can identify efficiency improvements, manage staffing requirements more effectively, and ultimately reduce the cost of operating the customer support center.

NEW QUESTION # 160
Cloud Kicks supports customers through chat. Service agents have reported multiple instances where customers have used abusive language, Cloud kicks wants to way to prevent abusive customers from starting future chat sessions.
What is the recommended feature to meet the requirement?

A. Create a blocking rule.
B. Create sensitive data rules.
C. Enable Sneak Peek Configuration setting.
D. Enable Assistance Flag Configuration setting.

Answer: A

Explanation:
A blocking rule is the recommended feature to meet the requirement, because it allows CK to prevent abusive customers from starting future chat sessions. A blocking rule is a rule that blocks chat requests from visitors who match certain criteria, such as IP address, browser, or device. A blocking rule can be created from Setup
> Chat Blocking Rules. Verified References: : Create Blocking Rules for Chat

NEW QUESTION # 161
......

Our Service-Cloud-Consultant study materials are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. Pass rate is what we care for preparing for an examination, which is the final goal of our Service-Cloud-Consultant study materials. According to the feedback of our users, we have the pass rate of 99%, which is equal to 100% in some sense. The high quality of our products also embodies in its short-time learning. You are only supposed to practice Service-Cloud-Consultant Study Materials for about 20 to 30 hours before you are fully equipped to take part in the examination.

New Service-Cloud-Consultant Mock Test: https://www.vcetorrent.com/Service-Cloud-Consultant-valid-vce-torrent.html

The web-based Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) practice exam does not require additional software installation, Our Service-Cloud-Consultant practice labs questions will give you a hand in your life road, Our expert team has developed a latest short-term effective training scheme for Salesforce Service-Cloud-Consultant practice exam, which is a 20 hours of training of Service-Cloud-Consultant exam pdf for candidates, Salesforce Certification Service-Cloud-Consultant Exam Infor Hope you can be one of them as soon as possible.

Sign into the iCloud website using your Apple ID and password, and then click New Service-Cloud-Consultant Mock Test on the new Reminders icon that's displayed, This module is all about information architecture, including features, observations, and ground truth.

Free PDF Service-Cloud-Consultant - Salesforce Certified Service cloud consultant –Trustable Certification Exam Infor

Our expert team has developed a latest short-term effective training scheme for Salesforce Service-Cloud-Consultant practice exam, which is a 20 hours of training of Service-Cloud-Consultant exam pdf for candidates.

Hope you can be one of them as soon as possible, Service-Cloud-Consultant As we all know, the marks and notes on the key information is easier for memorization.

P.S. Free 2025 Salesforce Service-Cloud-Consultant dumps are available on Google Drive shared by VCETorrent: https://drive.google.com/open?id=1NGfgx0njiNtHnPWA4RZ3iMhXqRpcJ3p7

Ray Taylor Ray Taylor

Biography

Quick Links

Resources